Client Resources Coordinator II, Central Intake Unit
Contact Catholic Charities of Los Angeles, Inc.
Location : Glendale, Diocese of Los Angeles
Central Intake Unit
Catholic Charities is seeking a Client Resources Coordinator to coordinate services to referred clients.
•Receives referrals of individuals applying for or receiving cash assistance for DPSS and certifies to DPSS that clients have reported to CIU.
•Accepts referrals from public and private agencies, as well as self-referrals.
•Sets appointments and conducts intake/screening and assessment.
•Determines participant’s eligibility and priority for services and refers them to appropriate service agencies.
•Creates participants individual file for case management purposes.
•Conduct educational opportunities workshops for clients primary language.
•Advises clients of their rights and their responsibilities while participating in specific programs.
•Inputs clients data into various database systems as required.
•May conduct non-compliance procedures for clients and represents CIU at county welfare department fair hearing as assigned by supervisor.
•Prepares reports and related analysis of data as assigned.
•Bachelor's degree preferred; completion of two years of college required.
•Bilingual - English,Farsi or Armenian required. Arabic preferred.
•1-3 years of related experience.
•Excellent written, communication, public speaking, organizational and interpersonal skills.
•Able to work independently.
•Ability to work as a positive, enthusiastic member of a team.
•Proficient in Microsoft office.
F/T, Monday - Friday, 8:30 am - 5:00 pm
Depending on Experience
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